Patient Guide

Does your practice accept insurance?

Advanced Tele-Genetic Counseling is out-of-network with all commercial health insurance plans. AT-GC does not accept Medicaid, Medicare, or Tricare, including managed plans. 

Will my insurance pay for genetic counseling? 

Genetic counseling is a covered service under many commercial health insurance plans and patients with out-of-network coverage may find that the service is a reimbursable expense. We are happy to help provide documentation to pursue this option.

How will you bill me?

Payment for genetic counseling is collected securely via verified credit card or HSA payment through the AT-GC Client Portal. 

What are the fees for genetic counseling?

AT-GC is committed to providing exceptional patient care through rapid telehealth availability for people seeking to understand and manage their genomic risks.

Our New Patient Comprehensive Genetic Counseling service is a one-time payment that includes both initial and results counseling, as needed. 

Visit the AT-GC Scheduler to view current new patient appointment availability and to learn more. 

I hear there is often follow-up involved in genetic counseling. Do I have to pay for this? 

Genetic counseling involves an initial consultation that includes review of personal and family histories, personalized risk assessment,  review of existing genetic testing, and discussion of any genetic testing that may be appropriate for you.

If you pursue additional testing, your genetic counselor will help coordinate the test with you and/or your local provider.

Results (post-test) genetic counseling — including a review of genetic testing results, medical management recommendations, implications for family members, and follow up with your provider so you can take control of your genetic wellness journey — is included in your initial payment, meaning you pay once and receive comprehensive care tailored to your needs. 

Does your practice offer financial assistance?

We are a small, woman-owned practice whose goal is to help make genetic counseling accessible to individuals who need it. AT-GC offers financial assistance via a reduction in fees for patients who meet certain criteria and who are able to provide the required supporting documentation. You may request a copy of AT-GC’s Patient Assistance Application by emailing our AT-GC Care Team Coordinators.

To see if you may qualify, please first consult the poverty guidelines updated periodically in the Federal Register by the U.S. Department of Health and Human Services under the authority of 42 U.S.C. 9902(2).  Payment for genetic counseling is collected securely via verified credit card or HSA payment through the AT-GC Client Portal. 

What is the Genetic Information Non-Discrimination Act?

The Genetic Information Non-Discrimination Act (GINA) is a federal law passed in 2008. It and other state laws help protect most people undergoing genetic testing against health insurance discrimination and employment discrimination.

Is AT-GC affiliated with a particular genetic testing laboratory?

As an independent genetic counseling provider, AT-GC does not support any particular genetic testing laboratory. Instead, genetic counselors use the information discussed during the new patient appointment and references the patient’s unique personal and family health history genetic counseling evaluation when considering which genetic testing is most appropriate.

Do you access and/or store my DNA?

AT-GC does not have access to, nor does it store, biological patient samples.

Samples are submitted by the patient or the patient’s physician directly to the selected genetic testing laboratory.

AT-GC genetic counselors can help guide you regarding the policies laboratories have with regard to preservation and protection of your DNA samples, as not all laboratory policies are equivalent.